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This article gives an overview of the positive effects of having good customer service in the food industry. Return customers, ...
If we put all of our focus on processes, systems, strategies and procedures we may lose track of something very important. Customers are ...
Here are 7 common mistakes well-intentioned professionals make when it comes to dealing with unhappy customers. Learn exactly what not to ...
Having to deal with angry and upset customers is by far one of the worst responsibilities we must face on a day-to-day basis in the world ...
Providing excellent customer service is the only way to really differentiate your company from competitors. Follow these 4 steps to ...
Last week I made an early morning trip to a seminar/book promo breakfast to promote my web site. After putting out flyers all over the ...