The Building Blocks of Quality Management

The Foundational Tools to Develop & Deliver High Quality Products and Services

What will you learn from this Course?

The meaning of standards in quality and its application in quality management

Overview of the different frameworks used in quality management

The basics of process and its importance in quality management

The foundational principles in quality management to build products and services

The basics of customer and leadership focus used in implementing the principles

The Key tools used in implementing the quality management principles